Privacy Policy

# QUICK OPD – PRIVACY POLICY **Effective Date:** 18 October 2026 **Website:** https://www.quickopd.com **Brand Name:** Quick OPD **Operated by:** M/s. Shareatopic Online Services ## 1. Introduction Quick OPD is an online appointment-booking technology platform operated by M/s. Shareatopic Online Services. We provide technology that enables patients to submit online appointment requests to participating hospitals and clinics. Quick OPD acts as a technology facilitator. It does not independently provide medical services, determine hospital appointment availability, or manage the hospital's appointment capacity. We respect your privacy and are committed to handling your personal information responsibly. ## 2. Information We Collect To facilitate online appointment requests, we may collect basic information necessary for booking and validation, such as: - Patient name - Mobile number - Selected hospital and doctor - Requested appointment date and session - Other booking details necessary to process the appointment We aim to collect only the information required to facilitate the requested service. ## 3. How Appointment Booking Works When you submit an appointment request through Quick OPD: 1. Your booking request is transmitted to the hospital selected by you. 2. The request remains pending until the hospital accepts and processes it. 3. The hospital controls its schedules, appointment limits, availability and acceptance of requests. 4. Once the hospital processes the request and provides the necessary confirmation details, Quick OPD communicates the updated booking status to you. 5. Where applicable, the hospital allocates the OP number, and Quick OPD communicates that information to you. Submitting a request through Quick OPD does not, by itself, guarantee appointment acceptance or OP number allocation. ## 4. Sharing of Patient Information Quick OPD follows a purpose-limited approach to sharing patient information. - The basic patient and booking details submitted by you are shared with the specific hospital selected by you. - This information is shared for the purpose of validating, processing and managing your requested appointment. - Quick OPD does not intentionally share your booking information with unrelated hospitals or doctors for their independent use. - We do not sell patient personal information to third parties. Limited service providers may process information where necessary to operate the platform, host the website, facilitate communications or process payments, where applicable. Such processing should be limited to the relevant service purpose and subject to appropriate safeguards. ## 5. Role and Responsibilities of the Hospital The selected hospital is responsible for its own appointment schedules, capacity limits, acceptance decisions and hospital-side appointment procedures. Quick OPD provides the technology for transmitting booking requests and communicating booking information. Quick OPD does not independently determine how many appointments a hospital can accept. For medical treatment, consultation fees, hospital facilities and other clinical matters, patients should contact the respective hospital. ## 6. Booking Notifications and Communications Quick OPD may use the mobile number provided during booking to communicate essential service-related information, including: - Receipt of an appointment request - Pending booking status - Hospital acceptance or rejection, where communicated through the platform - OP number allocation and appointment updates - Important changes or service-related notifications These communications may be delivered through supported communication channels, including WhatsApp, where applicable. Any promotional communication, if introduced, should be handled separately from essential booking notifications and in accordance with applicable consent and opt-out requirements. ## 7. Data Security We implement appropriate administrative, technical and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration or loss. However, no internet-based system can be guaranteed to be completely secure. We will handle security incidents in accordance with applicable legal requirements. ## 8. Data Retention and Deletion We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including appointment processing, service operation, dispute resolution and applicable legal obligations. Patients may contact us to request access to, correction of, or deletion of their personal information, subject to applicable law and any legitimate retention requirements. Where information has already been shared with a hospital, requests concerning records maintained independently by that hospital may also need to be addressed to the hospital. ## 9. Patient Privacy Rights and Grievances For privacy-related questions, requests or complaints concerning Quick OPD's handling of personal information, please contact us using the details provided below. We will review and respond to such requests in accordance with applicable legal requirements. ## 10. Changes to This Policy We may update this Privacy Policy when our services, operational practices or applicable legal requirements change. The updated version will be published on our website with the revised effective date. ## 11. Contact Us **M/s. Shareatopic Online Services** Brand: Quick OPD H.No: 6-6/2/9, Nandyala Complex, Near Warangal X Road, Yedulapuram, Khammam Rural, Khammam, Telangana – 507163 **Email:** helloqopd@gmail.com **Mobile:** 8008951347 **Website:** https://www.quickopd.com